Moving to a new country is a thrilling experience, but it also comes with its fair share of challenges, one of which is dealing with government bureaucracy. If you're a UK resident waiting for your Biometric Residence Permit (BRP) card, the anticipation can be nerve-wracking. After all, this little card holds the key to your legal status in the country. So, what do you do when your BRP card doesn't arrive on time? Let's delve into the reasons behind this delay and explore the steps you can take to resolve the issue.

Reasons for BRP Card Delay

There are several factors that could contribute to a delay in receiving your BRP card. Here are some common causes:

Incorrect Application

Filling out the BRP application form can be a complex process, and even a minor error can cause delays. Make sure you’ve provided accurate and complete information, including your full name, date of birth, nationality, and passport details.

Incomplete Supporting Documents

The Home Office requires various supporting documents to verify your identity and eligibility for a BRP card. Ensure you’ve submitted all the necessary documents, such as your passport, visa, and proof of address.

Backlog at the Home Office

The Home Office handles a high volume of applications, which can sometimes lead to delays in processing. This is especially true during peak seasons or when there are changes in immigration policies.

Delivery Issues

Once your BRP card is ready, it is sent to your registered address via Royal Mail. However, postal delays or disruptions can hinder the timely delivery of your card.

s to Take if Your BRP Card is Delayed

If you've waited more than 10 working days past the expected delivery date, here's what you can do:

1. Contact the BRP Enquiry Line

Call the dedicated BRP enquiry line at 0300 123 2241 to inquire about the status of your application. They will be able to provide you with up-to-date information and advise you on any further steps you need to take.

2. Check Your Online Account

If you applied for your BRP card online, you can check your online account to see if there are any updates on your application. You may also find additional information regarding any delays or issues with your application.

3. Visit the Nearest Home Office Public Enquiry Office

In some cases, you may need to visit the nearest Home Office Public Enquiry Office in person to resolve the issue. They can verify your identity, check your application status, and provide you with further guidance.

Preventing BRP Card Delays

To avoid delays in receiving your BRP card, follow these tips:

1. Apply Early

Submit your application for a BRP card as early as possible, especially if you have a specific deadline or travel plans. This will give the Home Office ample time to process your application.

2. Be Meticulous with Your Application

Take your time filling out the BRP application form and ensure you provide accurate and complete information. Double-check your details and make sure you’ve included all the required supporting documents.

3. Track Your Application Online

If you applied online, keep an eye on your online account for updates on your application status. This will allow you to stay informed and take prompt action if there are any issues.


While delays in receiving a BRP card can be frustrating, it's important to remember that there are often legitimate reasons behind them. By understanding the potential causes of delays and taking proactive steps to resolve them, you can increase your chances of receiving your BRP card in a timely manner. Remember, patience and persistence are key when dealing with government bureaucracy.

Frequently Asked Questions

1. What should I do if my BRP card doesn’t arrive after 10 working days?

– Contact the BRP enquiry line, check your online account, or visit the nearest Home Office Public Enquiry Office.

2. Can I travel without my BRP card?

– Generally, no. You need to have your BRP card with you at all times to prove your legal status in the UK.

3. What happens if my BRP card is lost or stolen?

– You need to report the loss or theft to the Home Office immediately and apply for a replacement card.

4. Can I apply for a BRP card online?

– Yes, you can apply for a BRP card online through the UK Visas and Immigration website.

5. How long does it take to receive a BRP card?

– The processing time for a BRP card can vary, but it generally takes around 10 working days.



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