Why Keyboard is Not Working in Laptop

If your laptop keyboard has suddenly stopped working, it can be a frustrating experience. There are a few reasons why this might happen, and depending on the cause, you may be able to fix it yourself. In this article, we'll explore some common reasons why your laptop keyboard may not be working and provide step-by-step troubleshooting tips to help you get it back up and running.

1. Software Issues

a) Keyboard Driver Problems:

Outdated or corrupted keyboard drivers can cause your keyboard to malfunction. To fix this:

  • Press Windows Key + R, type devmgmt.msc, and hit Enter to open Device Manager.
  • Expand the Keyboards section, right-click your keyboard device, and select Update Driver.
  • Choose Search automatically for drivers and follow the on-screen instructions.
  • b) Keyboard Settings:

    Incorrect keyboard settings can also cause issues. To check:

  • Open Control Panel, click Hardware and Sound, and select Keyboard.
  • Make sure the correct keyboard layout is selected and that the Filter Keys and Sticky Keys options are disabled.
  • 2. Hardware Issues

    a) Loose Keyboard Connection:

    If your laptop has a removable keyboard, it may have become loose. To fix this:

  • Turn off your laptop and disconnect the power cord.
  • Locate the keyboard connection port on your laptop (usually on the bottom or side).
  • Gently remove the keyboard and reconnect it, ensuring it’s firmly attached.
  • b) Dirty or Damaged Keyboard:

    Dirt, dust, or liquid spills can cause keyboard keys to malfunction. To clean your keyboard:

  • Turn off your laptop and disconnect the power cord.
  • Use a soft, dry cloth or a compressed air can to remove dust and debris from the keyboard.
  • If there’s a liquid spill, use a slightly damp cloth to wipe the affected keys.
  • c) Faulty Keyboard:

    If the above solutions don't work, your keyboard may be faulty. To confirm this:

  • Connect an external USB keyboard to your laptop.
  • If the external keyboard works, it’s likely that your laptop keyboard is faulty and needs to be replaced.
  • 3. Troubleshooting Tips

  • Restart Your Laptop:
  • Sometimes, a simple restart can resolve keyboard issues.

  • Run a Virus Scan:
  • Malware or viruses can interfere with keyboard functionality. Run a full system scan to detect and remove any threats.

  • Check for Physical Damage:
  • Inspect your keyboard for any signs of physical damage, such as cracked keys or a loose connection cable.

  • Try a Different User Account:
  • If you have multiple user accounts on your laptop, try logging in to a different account to see if the keyboard works there. This can help identify if the issue is user-specific or system-wide.


    If you've tried all the troubleshooting tips in this article and your laptop keyboard is still not working, it's best to seek professional help. A qualified technician can diagnose the exact issue and perform the necessary repairs or replacements to get your keyboard back in working order.


    1. Why is my laptop keyboard not working after a liquid spill?

    Answer: Liquid spills can damage the electrical components of your keyboard. If your keyboard was exposed to liquid, it’s important to clean and dry it properly to prevent further damage.

    2. Can I fix a faulty laptop keyboard myself?

    Answer: Replacing a laptop keyboard can be a complex task, especially for models with built-in keyboards. It’s generally recommended to seek professional help unless you have the necessary skills and tools.

    3. How can I prevent future keyboard issues?

    Answer: Regularly clean your keyboard to remove dust and debris. Avoid spilling liquids on your laptop, and handle the keyboard gently to prevent physical damage.

    4. What are some signs of a faulty keyboard?

    Answer: Common signs of a faulty keyboard include unresponsive keys, keys that type multiple characters, or keys that feel sticky or loose.

    5. Is it worth it to replace a faulty laptop keyboard?

    Answer: Whether or not it’s worth replacing a faulty laptop keyboard depends on the cost of the replacement and the condition of your laptop. If the keyboard is extensively damaged or if the laptop is old, it may be more cost-effective to purchase a new laptop.



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