MPRN: Where to Find Your Meter Number and Account Details

Your Meter Point Reference Number (MPRN) is a unique 11-digit number that identifies your gas and/or electricity supply. It can be found on your energy bills, or by contacting your energy supplier. Having your MPRN handy is essential when you need to:

• Open a new energy account
• Move to a new property
• Switch energy suppliers
• Report a problem with your energy supply

Finding Your MPRN on Your Energy Bill

The easiest way to find your MPRN is to look on your energy bill. It will usually be printed next to your account number, or in a section labeled "Contact Details".

Finding Your MPRN on Your Meter

If you can't find your MPRN on your energy bill, you can usually find it on your meter. The MPRN is printed on a small plate or label attached to the front of your meter.

Finding Your MPRN Online

You can also find your MPRN online by logging into your energy supplier's website. Once you're logged in, you should be able to find your MPRN in your account settings.

What If I Don't Have an Energy Bill or Access to the Internet?

If you don't have an energy bill or access to the internet, you can contact your energy supplier's customer service department and they will be able to provide you with your MPRN.

What to Do If You Can't Find Your MPRN

If you're having trouble finding your MPRN, you should contact your energy supplier's customer service department. They will be able to help you find your MPRN or provide you with a new one.

Frequently Asked Questions

• What does MPRN stand for?

  MPRN stands for Meter Point Reference Number.

• Where can I find my MPRN?

  You can find your MPRN on your energy bill, on your meter, or online by logging into your energy supplier's website.

• What if I don't have an energy bill or access to the internet?

  You can contact your energy supplier's customer service department and they will be able to provide you with your MPRN.

• What should I do if I can't find my MPRN?

  Contact your energy supplier's customer service department and they will be able to help you find your MPRN or provide you with a new one.

• Why do I need to know my MPRN?

  You need to know your MPRN when you open a new energy account, move to a new property, switch energy suppliers, or report a problem with your energy supply.