Are you a registered manager of a health and social care service in England? Do you have a responsibility to notify the Care Quality Commission (CQC) of certain events, changes, or incidents that occur within your service? If so, you need to know where to send your CQC notifications.

What is a CQC Notification?

A CQC notification is an official communication that is sent to the Care Quality Commission (CQC) to inform them of an event, change, or incident that has taken place within a health and social care service. CQC notifications are used to ensure that the CQC is aware of any changes that could affect the quality or safety of the care being provided by a service.

When to Send a CQC Notification

There are a number of different types of events, changes, or incidents that require a CQC notification. These include:

• Changes to the service's registration details: This includes changes to the service's name, address, or ownership.
• Changes to the service's management team: This includes the appointment or departure of a registered manager or key personnel.
• Significant changes to the service's operations: This includes changes to the types of care provided, the number of service users, or the location of the service.
• Serious incidents: This includes any incident that results in death, serious injury, or significant harm to a service user.
• Notification of a safeguarding concern: This includes any concern that a service user is being abused or neglected.

How to Complete a CQC Notification

You can complete a CQC notification by either completing an online form or sending a written notification to the CQC. The online form can be found on the CQC website. The written notification should be sent to the CQC's head office in London.

Where to Send a CQC Notification

The address to send a CQC notification is:

Care Quality Commission
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA

Consequences of Failing to Send a CQC Notification

If you fail to send a CQC notification when required, you may be subject to enforcement action by the CQC. Enforcement action can include fines, suspension of registration, or even closure of the service.

Additional Information

For more information about CQC notifications, please visit the CQC website or contact the CQC's customer service team.

Frequently Asked Questions

1. What is the purpose of a CQC notification?

A CQC notification is used to inform the Care Quality Commission (CQC) of an event, change, or incident that has taken place within a health and social care service. CQC notifications are used to ensure that the CQC is aware of any changes that could affect the quality or safety of the care being provided by a service.

2. When do I need to send a CQC notification?

You need to send a CQC notification when there is a change to the service's registration details, changes to the service's management team, significant changes to the service's operations, a serious incident, or a notification of a safeguarding concern.

3. How do I complete a CQC notification?

You can complete a CQC notification by either completing an online form or sending a written notification to the CQC. The online form can be found on the CQC website. The written notification should be sent to the CQC's head office in London.

4. Where do I send a CQC notification?

The address to send a CQC notification is:

Care Quality Commission
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA

5. What are the consequences of failing to send a CQC notification?

If you fail to send a CQC notification when required, you may be subject to enforcement action by the CQC. Enforcement action can include fines, suspension of registration, or even closure of the service.