WHERE IS HDB OFFICE?

The Housing and Development Board (HDB) is a statutory board established in 1960 under the Housing and Development Act. Its primary objective is to provide affordable public housing for Singaporeans, and it has played a pivotal role in Singapore's housing landscape over the past six decades. Today, HDB manages a vast portfolio of over one million flats, housing more than 80% of Singapore's resident population.

1. HDB Headquarters

The HDB headquarters is located at 45 Maxwell Road, Singapore 069118. This impressive 24-storey building serves as the nerve center of HDB's operations and houses various departments and divisions responsible for the planning, development, and management of public housing in Singapore. From here, HDB's dedicated team of professionals oversee the construction of new flats, the maintenance of existing ones, and the allocation of flats to eligible Singaporeans.

2. Other HDB Offices

In addition to its headquarters, HDB has several other offices located throughout Singapore to serve the needs of its residents. These offices provide a range of services, including flat applications, flat selection, key collection, and maintenance requests. Residents can visit these offices to obtain information, submit applications, or seek assistance from HDB officers. Some of the key HDB offices include:

• HDB Hub at Toa Payoh
• HDB Hub at Tampines
• HDB Hub at Bishan
• HDB Hub at Jurong East
• HDB Hub at Woodlands

3. Online Services

In the age of digitalization, HDB has embraced technology to provide greater convenience and accessibility to its residents. HDB's user-friendly online portal allows residents to access a wide range of services from the comfort of their own homes. Residents can log in to the portal to submit flat applications, check their eligibility for housing grants, make rental payments, and view their account statements. HDB's online portal has revolutionized the way residents interact with the board, making it easier and more efficient.

4. Customer Service

HDB is committed to providing excellent customer service to its residents. Residents can contact HDB's customer service hotline at 1800-225-5432 for assistance with any housing-related matters. Customer service officers are available from Monday to Friday, 8.00 AM to 5.00 PM, to answer queries, provide information, and resolve issues. Additionally, residents can visit any of the HDB offices during office hours to speak with a customer service officer in person.

5. Public Engagement

HDB actively engages with the public to gather feedback, address concerns, and promote a sense of community among residents. The board regularly conducts public consultations, town hall meetings, and engagement sessions to hear directly from residents. HDB also works closely with grassroots organizations and community partners to organize events, workshops, and activities that bring residents together and foster a strong sense of belonging.

Conclusion

HDB's offices serve as the backbone of its operations, enabling the board to fulfill its mission of providing affordable public housing for Singaporeans. Whether through its headquarters, branch offices, online portal, or customer service channels, HDB is committed to delivering quality services and meeting the housing needs of its residents.

Frequently Asked Questions

1. What is the address of HDB headquarters?

Answer: 45 Maxwell Road, Singapore 069118.

2. Can I apply for a flat online?

Answer: Yes, you can apply for a flat online through HDB's online portal.

3. How do I check my eligibility for housing grants?

Answer: You can check your eligibility for housing grants online through HDB's online portal.

4. Can I contact HDB's customer service hotline on weekends?

Answer: No, customer service officers are available from Monday to Friday, 8.00 AM to 5.00 PM.

5. How can I participate in HDB's public engagement activities?

Answer: You can find information about upcoming public consultations, town hall meetings, and engagement sessions on HDB's website or through grassroots organizations and community partners.