Bharat Sanchar Nigam Limited (BSNL), India’s state-owned telecommunications company, has been facing network issues for quite some time now. While the reasons for these problems can be varied, there are some common factors that are contributing to the poor network performance.

Lack of Infrastructure

BSNL’s network is vast and aging. The company has been slow to upgrade its infrastructure, resulting in outdated technology and equipment. This can lead to network congestion, dropped calls, and slow data speeds.

Outdated Equipment

BSNL’s infrastructure includes many outdated equipment that is no longer supported by manufacturers. This equipment is prone to failures, which can disrupt network services.

Limited Fiber Network

BSNL has been slow to expand its fiber optic network, which is the most advanced and reliable type of network infrastructure. As a result, many areas are still served by copper lines, which are less reliable and offer lower speeds.

Poor Maintenance

BSNL’s network maintenance practices have been criticized for being inadequate. The company has not been investing enough in network maintenance and repairs, leading to frequent breakdowns and outages.

Inadequate Staffing

BSNL has a shortage of qualified engineers and technicians to maintain its network. This can lead to delays in resolving network issues and prolonged outages.

Financial Problems

BSNL’s financial difficulties have also contributed to its network problems. The company has been struggling to generate enough revenue to cover its costs, which has led to cuts in network maintenance and upgrades.

High Costs

BSNL has high costs due to its large workforce and outdated infrastructure. This makes it difficult for the company to compete with private telecom operators, which have lower costs.

Declining Market Share

BSNL’s market share has been declining in recent years as customers have switched to private telecom operators. This has further reduced the company’s revenue and made it more difficult to invest in its network.

Government Intervention

BSNL is a government-owned company, which can sometimes lead to political interference. This can result in decisions that are not in the best interests of the company or its customers.

Lack of Autonomy

BSNL’s management team does not have full autonomy in making decisions. The government can intervene in the company’s operations, which can lead to delays and inefficiencies.


BSNL’s network problems are a complex issue with a variety of contributing factors. While the company has taken steps to address some of these issues, more needs to be done to improve network performance and restore customer confidence.

Frequently Asked Questions

  1. Why is BSNL’s network so bad?
  2. BSNL’s network is facing problems due to a combination of factors, including lack of infrastructure, poor maintenance, financial difficulties, and government intervention.

  3. What is BSNL doing to improve its network?
  4. BSNL has been working to upgrade its infrastructure, expand its fiber network, and improve its maintenance practices. The company has also been trying to reduce its costs and increase its revenue.

  5. When will BSNL’s network problems be fixed?
  6. It is difficult to say when BSNL’s network problems will be fully resolved. The company has been making progress, but there is still a lot of work to be done.

  7. What can BSNL customers do to improve their network experience?
  8. BSNL customers can try to improve their network experience by using a signal booster, connecting to a Wi-Fi network, or switching to a different network operator.

  9. Is BSNL’s network going to get better?
  10. BSNL is working to improve its network, but it is unclear how long it will take to see significant improvements. Customers may need to be patient while the company works to resolve its network issues.



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