Why is CBE Calling Me?

What is CBE?

If you've received a call from CBE, the first step is to figure out what CBE is. CBE stands for Consumer Banking Experience or Consumer Banking Execution, and it's a department of Wells Fargo that handles various banking-related issues for customers.

Why Would CBE Call Me?

There are many reasons why CBE might call you. Some of the most common reasons include:

• To Discuss Your Account: CBE may call you to discuss your account activity, such as recent transactions, overdrafts, or fees.


• To Offer You Products or Services: CBE may also call you to offer you products or services that they think you might be interested in, such as credit cards, loans, or investment accounts.


• To Collect a Debt: If you have an outstanding debt with Wells Fargo, CBE may call you to collect the debt.


• To Conduct a Survey: CBE may also call you to conduct a survey about your satisfaction with their products or services.


• To Inform You of a Change in Your Account: CBE may call you to inform you of a change in your account, such as a change in your interest rate or fees.

What Should I Do if CBE Calls Me?

If CBE calls you, here are a few things you should do:

• Be Polite and Respectful: Even if you’re upset about the reason for the call, it’s important to be polite and respectful to the CBE representative.


• Listen Carefully: Pay attention to what the CBE representative is saying and ask questions if you don’t understand something.


• Provide Accurate Information: If the CBE representative asks you for information, such as your account number or Social Security number, provide accurate information.


• Don’t Give Out Your PIN or Password: Never give out your PIN or password to a CBE representative over the phone.


• Contact Wells Fargo Directly: If you’re not sure whether the call is legitimate, you can contact Wells Fargo directly to verify.

How Can I Avoid Getting Calls from CBE?

If you don't want to receive calls from CBE, there are a few things you can do:

• Opt Out of Marketing Calls: You can opt out of marketing calls from CBE by calling the number on the back of your Wells Fargo debit or credit card and asking to be removed from the marketing call list.


• Set Up a Do Not Call List: You can also set up a Do Not Call List with the Federal Trade Commission (FTC). This will prevent CBE and other companies from calling you with unsolicited marketing calls.


• Contact Wells Fargo Directly: You can also contact Wells Fargo directly and ask them to stop calling you.

Conclusion

If you receive a call from CBE, it's important to be polite and respectful. Listen carefully to what the CBE representative is saying and ask questions if you don't understand something. Provide accurate information, but don't give out your PIN or password. If you don't want to receive calls from CBE, you can opt out of marketing calls, set up a Do Not Call List, or contact Wells Fargo directly.

FAQs

1. Why is CBE calling me?
   CBE may call you to discuss your account, offer you products or services, collect a debt, conduct a survey, or inform you of a change in your account.
2. What should I do if CBE calls me?
   Be polite and respectful, listen carefully, provide accurate information, and don’t give out your PIN or password.
3. How can I avoid getting calls from CBE?
   You can opt out of marketing calls, set up a Do Not Call List, or contact Wells Fargo directly.
4. Is it safe to give my personal information to CBE over the phone?
   It is generally safe to give your personal information to CBE over the phone, but you should never give out your PIN or password.
5. What should I do if I think the call from CBE is a scam?
   If you think the call from CBE is a scam, you can contact Wells Fargo directly to verify.